Terms and Conditions for Cog and Whimsy

Welcome to Cog and Whimsy! These Terms and Conditions outline the rules and regulations for the use of our e-commerce website, which provides a curated selection of novelty toys, educational toys, board games, historical themed toys, and DIY toy kits.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Cog and Whimsy's website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

2. Intellectual Property Rights

Unless otherwise stated, Cog and Whimsy and/or its licensors own the intellectual property rights for all material on Cog and Whimsy. All intellectual property rights are reserved. You may view and/or print pages from our online platform for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

3. User Account

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Product Information and Pricing

We strive to ensure that all information about our products, including descriptions, images, and pricing, is accurate and up-to-date. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Cog and Whimsy itself is not as described, your sole remedy is to return it in unused condition following our return policy.

All prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

5. Orders and Payment

When you place an order on our online platform, you are making an offer to purchase the products. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.

Payment for all products must be made by credit or debit card through our secure payment gateway. By submitting an order through our website, you authorize Cog and Whimsy to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.

6. Shipping and Delivery

We aim to dispatch all orders promptly. Delivery times may vary depending on your location and the shipping method selected during checkout. While we endeavor to meet estimated delivery times, these are not guaranteed and we are not responsible for any delays caused by third-party shipping carriers.

Risk of loss and title for items purchased from Cog and Whimsy pass to you upon our delivery to the carrier.

7. Returns and Refunds

If you are not entirely satisfied with your purchase, you may be eligible to return the product within a specified period from the date of receipt, provided the product is in its original, unused condition and packaging. Please refer to our separate Returns Policy page for detailed information on how to return an item and receive a refund or exchange.

Some items, such as DIY toy kits once opened or used, may not be eligible for return due to hygiene or product integrity reasons.

8. Limitation of Liability

In no event shall Cog and Whimsy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Our liability for any products purchased through our site is strictly limited to the purchase price of that product.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us: